Management

Management

LS-7 Service Selling Skills – Close One More Job with Bill Haas

LS-7
ARCHIVED LIVESTREAM - In this course, Bill Haas emphases’ on the importance of good customer service skills and shop relationships in order to make the ...
$37.50

LS-46 The Power of the Phone

LS-46
ARCHIVED LIVESTREAM- The most powerful tool in your shop is your phone. Sure, we all know to say Good Morning or Good Afternoon, identify the shop, and id ...
$99.95

LS-40 From Order Taker to Sales Maker

Ls-40
ARCHIVED LIVESTREAM- Order takers don’t make sales. Order takers sound rushed, usually answer questions with yes or no and seldom ask questions. A sales ...
$49.95

LBT-286 7 Ways to Improve Cash Flow and Increase Profit with Bill Haas

LBT-286
Owners and manager spend a lot of time in the shop and with customers, sometimes overlooking cash flow and profit and loss trends. In this course, Bill ...
$49.95

LBT-278 Service Management Made Simple With Greg Marchand

LBT-278
Service writing is the first-line of defense at any repair shop. This is where the communication starts and the transaction is completed. This class is ...
$99.95

LBT-260 How to Sell a Spark Plug a Communication Learning Program with DJ Harrington

LBT-260
Your customers are the reason your shop exists. If you cannot meet your customers' needs, we as a company probably will not survive. Just meeting customer ...
$59.95

LBT-250 Working with Gen X and Y

LBT-250
Can’t We All Just Get Along? Bill Haas helps us define the different generations in the workplace and their characteristics. He will show you how to ...
$37.50

LBT-236 Marketing to Generation X & Y with Bill Haas

LBT-236
LBT-236_info In this class ASA's Bill Haas presents some concepts and information to help you better understand and market to generations X and Y. Meet ...
$37.50

LBT-221 Introduction to Marketing Principles with George Witt

LBT-221
Instructor George Witt presents this service marketing training program with his own over the top yet engaging presentation style. George says the prob ...
$74.95

LBT-214 Service Advisor Tips and Tricks with George Witt

LBT-214
It doesn't matter if you've been in the business for decades or have just opened your first repair shop. You need to pay attention to what AVI's Instru ...
$114.95

LBT-186 Secrets to Running a Zoo with George Witt

LBT-186
Shop management can often be like running a zoo, so George Witt is going to let you in on his secrets to help you take your shop from a zoo to a busine ...
$74.95

LBT-185 Eating Your Competition Alive

LBT-185
George Witt is back with more marketing training to help you beat the competition. In this course he gives you advanced marketing strategies so you can ...
$99.95

LBT-175 The Competition for Your Customers Loyalty with Bill Haas

LBT-175
J.D. Powers and Associates estimates that one customer’s loyalty is worth $7,000 over the life of their vehicle. Wouldn’t you like to keep their ma ...
$74.95

LBT-140 Telephone Techniques – Power Phrases That Pay

LBT-140
Are you losing customers because your phone skills are lacking? Maybe its time to update your telephone techniques with AVI’s Power Phrases that Pay with ...
$67.50

LBT-126 Planning For Success

LBT-126
Whether you are starting a new auto repair business or trying to save the one you have, financial planning is a must. In this program George Witt, one ...
$75.00

LBT-109 Becoming the Manager Everyone Wants to Work For with George Witt

LBT-109
As a shop owner you have undoubtedly gone through years of technical training. One thing that is often overlooked when it comes to training is how to b ...
$74.95

LBT-108 Survival Skills for the Service Provider with George Witt

LBT-108
As the liaison between your service techs and the customer, the service adviser is the most important job performed in your shop. Although it can often ...
$99.95

Delphi Training Series: Promoting and Profiting with Hybrids

ARCHIVED LIVESTREAM - Imagine telling a customer with a diesel engine “sorry, we don’t work on diesels.” Sound crazy?  No crazier than saying ...
$99.95

Delphi Training Series – Increasing Car Count and Profits

LS-17
ARCHIVED LIVESTREAM - Building Relationships and Selling Preventative Maintenance Price shoppers and coupon clippers only increase your car count for ...
$99.95

2017 Management Training Bundle

LBT-175
  • 8 Hours of Video
  • 365 Day Course Access
  • Comprehensive Quizzes
  • PDF Manuals
  • Certificate of Completion
$249.00 for 1 year