Management

Showing 1–12 of 14 results

Becky Witt Tips Bundle

LBT-348
Tips Bundle In this bundle Becky Witt a well respected shop owner and instructor takes you through many different topics all contributing to an overall sho ...
$34.95

LBT-345 Social Media: Be Where They Are

LBT-345
This course is will introduce you to social media and explain the importance of why your business needs to be visible there. Upon completion of this cou ...
$59.95

LS-46 The Power of the Phone

LS-46
ARCHIVED LIVESTREAM- The most powerful tool in your shop is your phone. Sure, we all know to say Good Morning or Good Afternoon, identify the shop, and id ...
$99.95

LBT-260 How to Sell a Spark Plug a Communication Learning Program with DJ Harrington

LBT-260
Your customers are the reason your shop exists. If you cannot meet your customers' needs, we as a company probably will not survive. Just meeting customer ...
$59.95

LS-40 From Order Taker to Sales Maker

Ls-40
ARCHIVED LIVESTREAM- Order takers don’t make sales. Order takers sound rushed, usually answer questions with yes or no and seldom ask questions. A sales ...
$49.95

LBT-286 7 Ways to Improve Cash Flow and Increase Profit with Bill Haas

LBT-286
Owners and manager spend a lot of time in the shop and with customers, sometimes overlooking cash flow and profit and loss trends. In this course, Bill ...
$49.95

Delphi Training Series: Promoting and Profiting with Hybrids

LS-18
ARCHIVED LIVESTREAM - Imagine telling a customer with a diesel engine “sorry, we don’t work on diesels.” Sound crazy?  No crazier than saying ...
$99.95

Delphi Training Series – Increasing Car Count and Profits

LS-17
ARCHIVED LIVESTREAM - Building Relationships and Selling Preventative Maintenance Price shoppers and coupon clippers only increase your car count for ...
$99.95

LS-7 Service Selling Skills – Close One More Job with Bill Haas

LS-7
ARCHIVED LIVESTREAM - In this course, Bill Haas emphases’ on the importance of good customer service skills and shop relationships in order to make the ...
$37.50

LBT-140 Telephone Techniques – Power Phrases That Pay

LBT-140
Are you losing customers because your phone skills are lacking? Maybe its time to update your telephone techniques with AVI’s Power Phrases that Pay with ...
$67.50

LBT-278 Service Management Made Simple With Greg Marchand

LBT-278
Service writing is the first-line of defense at any repair shop. This is where the communication starts and the transaction is completed. This class is ...
$99.95

LBT-175 The Competition for Your Customers Loyalty with Bill Haas

LBT-175
J.D. Powers and Associates estimates that one customer’s loyalty is worth $7,000 over the life of their vehicle. Wouldn’t you like to keep their ma ...
$74.95